Terms and Conditions
Last Updated: [Insert Date]
Welcome to FlorShoes Central! These Terms and Conditions govern your use of our website (www.florshoecentral.com) and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users who are at least 18 years old or accessing with parental/guardian consent. You agree to provide accurate information when creating accounts or making purchases.
1.2 Intellectual Property Rights
All content on this website (logos, text, images, product designs) is the property of FlorShoes Central or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.
2. Product Information
2.1 Product Descriptions
We strive for accuracy in product descriptions (including Clogs, Heels, Hiking shoes, Oxfords, and Slippers) but cannot guarantee that colors or details exactly match your screen display. Product images are for illustrative purposes only.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after ordering, we will notify you and cancel/refund that portion of your order.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including suspected fraudulent activity or pricing errors.
3.2 Pricing
All prices are in US Dollars. While we verify pricing accuracy, errors may occur. If we discover an error in your order’s price, we will contact you before processing and give you the option to cancel or confirm at the correct price.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.4 Order Processing & Shipping
Processing Time: 1-2 business days (excluding weekends/holidays)
Shipping Options:
- Standard Shipping ($12.95): Via DHL or FedEx – Delivery within 10-15 business days after shipment
- Free Shipping: Via EMS for orders over $50 – Delivery within 15-25 business days after shipment
We ship worldwide except some Asian countries and remote areas. International customers may be responsible for customs fees and import duties.
4. Returns and Refunds
4.1 Return Policy
We accept returns/exchanges within 15 days of delivery for unused items in original condition with all tags and packaging intact. Exceptions:
- Slippers marked as “final sale” cannot be returned/exchanged unless defective (hygiene reasons)
- Items showing signs of wear or damage
4.2 Return Process
- Email [email protected] with “Return/Exchange Request – Order #[Number]”
- Include your name, contact, product details, and reason
- Wait for our RMA number and instructions
- Ship items with RMA visible (customer pays return shipping unless our error)
4.3 Refunds
Refunds are issued to the original payment method within 3-5 business days after we receive and inspect your return. Original shipping fees are non-refundable unless the return results from our error.
5. User Responsibilities
5.1 Account Security
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
5.2 Prohibited Conduct
You agree not to:
- Use our website for unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Submit false or misleading information
6. Limitation of Liability
FlorShoes Central shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays or failures in performance beyond our reasonable control
- Customs fees, import duties, or international shipping delays
- Product misuse or failure to follow care instructions
7. General Provisions
7.1 Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance of the new terms.
7.2 Governing Law
These Terms shall be governed by the laws of the state where FlorShoes Central is registered, without regard to conflict of law principles.
7.3 Contact Information
For questions about these Terms or any order:
Email: [email protected]
Address: 4256 Wines Lane, US
Thank you for choosing FlorShoes Central for your premium footwear needs. We appreciate your business and are committed to your complete satisfaction.
